The Urban - Siem Reap
Like a gentle travel fable, Cambodia reveals hidden wonders from sunrise at Angkor to quiet islands washed by turquoise seas. Stay in boutique retreats near Siem Reap, riverside lodges along the Mekong or beach escapes on Koh Rong. Explore Khmer heritage, floating villages, jungle paths and lively Phnom Penh streets. Reserve accommodation for cultural journeys, tropical rest or adventure-filled holidays, and enjoy warm hospitality, exotic flavors and unforgettable landscapes in a destination rich with magic.
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The Urban
No. of rooms
79
WiFi
Pool
Spa/wellness
Parking
Meals
We speak
FR JA KM TH ZH-CN
9.6/10
No. of rooms
79
WiFi
Pool
Spa/wellness
Parking
Meals
We speak
FR JA KM TH ZH-CN
9.6/10
Dry cleaningadditional charge
Invoice provided
Private check-in/check-out
Parking
Terrace
Fire extinguishers
Contactless check-in/check-out
Fitness centre
Happy houradditional charge
Express check-in/check-out
Screens or physical barriers placed between staff and guests in appropriate areas
Restaurant
Horse ridingoffsiteadditional charge
Guest accommodation is disinfected between stays
Non-smoking rooms
Parking on site
Themed dinner nightsoffsiteadditional charge
Electric vehicle charging station
Free WiFi
Accessible parking
Spa and wellness centreadditional charge
Thermometers for guests provided by property
Live music/performanceoffsiteadditional charge
Process in place to check health of guests
Cooking classadditional charge
Public transport ticketsadditional charge
Mobile app for room service
Safety deposit box
Guest accommodation sealed after cleaning
Physical distancing rules followed
Shuttle service (free)
Valet parking
All plates, cutlery, glasses and other tableware have been sanitized
Non-smoking throughout
Golf course (within 3 km)additional charge
First aid kit available
Fruitsadditional charge
Swimming pool toys
Shared stationery such as printed menus, magazines, pens, and paper removed
Breakfast takeaway containers
Property is cleaned by professional cleaning companies
Car hire
Swimming pool
Sun loungers or beach chairs
WiFi available in all areas
Laundryadditional charge
Sun terrace
Ironing serviceadditional charge
Spa lounge/relaxation area
24-hour security
Packed lunches
Special diet menus (on request)
Pool bar
CCTV in common areas
Spa/wellness packages
Picnic area
Physical distancing in dining areas
Staff follow all safety protocols as directed by local authorities
Pool cover
Daily housekeeping
Shuttle service
Kids' pool
Linens, towels and laundry washed in accordance with local authority guidelines
Spa facilities
Outdoor pool (all year)
Wine/champagneadditional charge
ATM/cash machine on site
Breakfast in the room
Snack bar
Currency exchange
Use of cleaning chemicals that are effective against Coronavirus
Bar
24-hour front desk
Food can be delivered to guest accommodation
Air conditioning
Sun umbrellas
Free parking
Luggage storage
Family rooms
WiFi
Access to health care professionals
Shallow end
Cycling
Delivered food is securely covered
Hand sanitizer in guest accommodation and key areas
Bike toursadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Private parking
Outdoor furniture
Kids' mealsadditional charge
Key access
Outdoor pool
Internet services
Fax/photocopying
Cashless payment available
Face masks for guests available
Walking toursadditional charge
Tour or class about local cultureadditional charge
Room service
Plunge pool
Garden
Tour desk
Concierge service
Massageadditional charge
Jungle in the city centre - To explore the city on foot at your own leisurely pace, “The Urban” is the best choice. Decorated in a traditional Khmer style, the air-conditioned rooms come with a work desk. Each room has a private bathroom with a hot shower.
"The Urban" is located in the city centre, a 2-minute walk from the Old Market and Pub Street and a 15-minute drive from Angkor Wat and Siem Reap Airport. Tonle Sap Lake is a 20-minute drive away.
"The Urban" features a tour desk and a 24-hour reception. Massage and laundry services are provided. Tuk-tuk (trishaw) services are also available at an extra charge. The on-site restaurant serves breakfast, lunch and dinner.
With us "StayNature", you will have the chance to come closer to nature, to protect and even restore it – right now and for the next generation. We inspire the people to come together to plant trees and care for them. Every guest plants a little tree for their stay!
The hotel day starts from hour 14:00 and ends at 12:00.
Guests are required to provide arrival details in advance using the Special Requests box available.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Twin Room - Free Workspace + Afternoon Tea + Tree Planting. This room features 2 single beds, air conditioning, a working desk and a private bathroom with a hot shower. ;
Suite with Terrace - Free Workspace + Afternoon Tea + Tree Planting. This room features a large bed, a private terrace, a sofa bed, air conditioning, a working desk and a private bathroom with a hot shower. ;
Double Room - Free Workspace + Afternoon Tea + Tree Planting. This room features a queen size bed, air conditioning, a working desk, and a private bathroom with a hot shower. ;
Budget Double Room - Free Workspace + Afternoon Tea + Tree Planting. Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and has a private entrance, a minibar and garden views. The unit has 1 bed. ;
Family Room - Free Workspace + Afternoon Tea + Tree Planting. Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The family room is furnished with a desk and a seating area and features air conditioning, a private entrance and garden views. The unit has 2 beds. ;
Suite with Pool View at The Jungle - Includes Afternoon Tea & Tree Planting. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite provides a minibar, a tea and coffee maker, a seating area as well as a terrace with garden views. The unit offers 1 bed. ;
Deluxe Family Room at The Jungle - Includes Afternoon Tea & Tree Planting. The family room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds. ;
Deluxe Double Room with Balcony at The Jungle - Includes Afternoon Tea & Tree Planting. The spacious double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed. ;
Double room @ The Tree - Adults only ( Sister Hotel ). This air-conditioned double room has a desk, outdoor furniture, garden views and a private bathroom. The unit has 1 bed.
